Under our current appointment system, we are all aware that patients are struggling to get to speak to the doctor within a reasonable time. This has been unfortunately unavoidable due to Covid, GP illness and unprecedented demand.
In an effort to improve your access to appropriate medical advice, we will be changing our appointment system from the beginning of July.
Patients needing medical advice should phone any day between 8:30am-10:30am, Monday to Friday. You will be asked by our Reception Team to give a brief idea of what the problem is and then the appropriate clinician will call you back. For this new system to be successful we will not be able to offer pre-bookable doctors appointments.
Please remember that your problem may be dealt with by our experienced
Multi Disciplinary Team (MDT) which include:-
- Advanced Nurse Practitioners (ANPs)
- Mental Health Practitioners (MHPs)
We hope by making these changes you will be assessed quicker and seen by the appropriate person.
We thank you for your patience and understanding